Outlook Money
A phone freezing after opening a suspicious link could be a sign of a scam or malicious activity. Take precautions before using the device for sensitive tasks.
Avoid entering UPI PINs, bank passwords, card details or OTPs on the affected phone until you are confident it is safe.
If someone calls or messages claiming they can unlock or secure your phone, do not follow their instructions. Scammers may use the situation to gain access to your phone.
Look through recently installed applications and remove anything unfamiliar or suspicious. Also review app permissions and revoke access that an app does not genuinely need.
Use your phone’s built-in security features or a trusted mobile security tool to scan the device for suspicious applications, malware, or other potential threats.
Contact your bank if you suspect your financial information is exposed. Check recent transactions carefully and report any unauthorised activity immediately.
Keep useful evidence before removing suspicious content. Save the link, app name, screenshots, transaction details and other information that could help with investigating the incident.
The priority is to protect your money and accounts. Once sensitive activity is secured, investigate the suspicious link, app or behaviour without taking unnecessary risks.