Outlook Money
With online shopping and instant payments becoming the new normal, the risk of digital fraud is rising. Here’s how customers can protect themselves, stay vigilant, and shop confidently across channels.
Always buy from official brand websites or well-known marketplaces. Avoid clicking on random links or attachments from suspicious sources such as social media or messaging apps.
Never share your device screens with unknown individuals.
Be cautious of unrealistic discounts, dubious refund notifications, and suspicious deals.
Be wary of SMS, emails, or calls urging you to redeem points by clicking on unknown links or sharing sensitive card details.
Activate SMS or app notifications for every transaction to monitor your spending in real-time and detect unauthorised activity immediately.
Stay alert to emails, messages, or calls claiming account suspension, expiring offers, or fake delivery updates. Always verify changes via official customer support.
Regularly update your phone, browser, and payment apps to protect against malware.
Regularly update passwords with strong, unique combinations different from those used for email or social media.
Do not share card details, PINs, OTPs, or CVVs with anyone.
If you receive an unexpected refund, confirm the amount is credited to your account before taking any action.