Banks send reminders before taking action if periodic KYC updates remain pending.
Failure to update KYC may eventually lead to account closure after due notice.
Always complete KYC through official bank channels to avoid fraud and scams
Banks send reminders before taking action if periodic KYC updates remain pending.
Failure to update KYC may eventually lead to account closure after due notice.
Always complete KYC through official bank channels to avoid fraud and scams
Maintaining a bank account is not just about making deposits and withdrawals. Accountholders are also expected to keep their account information updated to ensure banking services continue without disruption. A key part of this process is maintaining valid Know Your Customer (KYC) information.
Know Your Customer (KYC) is a mandatory process from which banks verify the identity and address of accountholders. It includes submitting documents, such as identity proof, address proof and other relevant details so that banks can keep customer records.
From time to time, banks ask accountholders to update their KYC information to keep customer records current and comply with regulatory requirements. The process also prevents fraud, identity theft, money laundering, and other forms of financial misuse.
If a KYC update is due, banks typically inform accountholders in advance and ask them to complete the process. If the update is not completed by the due date, banks are also expected to send reminders before taking any further action.
According to the Reserve Bank of India’s (RBI’s) FAQs on KYC rules, if an accountholder still fails to complete the periodic KYC update despite advance intimations and reminders, banks may proceed with further action in accordance with the Prevention of Money-Laundering (Maintenance of Records) Rules, 2005.
Under these rules, banks can seek updated identity records from accountholders. If the required KYC information is still not provided, the bank may close the account after giving due notice to the accountholder.
Banks offer more than one way to complete a periodic KYC update. While accountholders can visit a bank branch, many banks also provide digital options, such as Netbanking, mobile banking, registered email, Aadhaar OTP-based e-KYC, or V-CIP, depending on the type of update and the services available.
The RBI always advises accountholders to exercise caution before clicking on links received through SMS messages or emails claiming to facilitate KYC updates, as these may be fraudulent. The correct way to complete the KYC process is through official banking channels only.