Fusion CX Shares Make Positive Debut, List At 5% Premium

Shares of Fusion CX made a positive debut on the stock exchanges on Thursday, October 22, listing at Rs 292 on the BSE, a premium of 1.04 per cent over the issue price of Rs 289. On the National Stock Exchange (NSE), the stock listed at Rs 305, up 5.54 per cent.

The Rs 702-crore initial public offering (IPO) of the customer experience and business process solutions provider was priced at Rs 289 per share, the upper end of its price band of Rs 275-289. The issue comprised a fresh issue of Rs 500 crore and an offer for sale (OFS) of Rs 202 crore.

The listing broadly beat grey market premium (GMP) expectations. Ahead of the listing, Fusion CX IPO GMP stood at Rs 13.50, indicating a listing premium of 4.67 per cent.

The IPO, which opened for subscription on October 14 and closed on October 16, was subscribed 4.68 times. Retail investors subscribed 5.99 times their allocated portion, while the qualified institutional buyers (QIB) and non-institutional investor (NII) categories were subscribed 4.21 times and 4.73 times, respectively.

Fusion CX raised Rs 315.90 crore from anchor investors ahead of the public issue. Of the shares allocated to anchor investors, 77.84 per cent went to six domestic mutual funds through 15 schemes.

The company plans to use Rs 275.70 crore from the net issue proceeds to repay or prepay borrowings of the company and certain subsidiaries. It will invest Rs 61.15 crore in its step-down subsidiaries, Omind Technologies Inc. and Omind Technologies Pvt. Ltd., to upgrade its Arya and MindVoice technology platforms. The remaining proceeds are earmarked for acquisitions, strategic initiatives and general corporate purposes, along with issue expenses.

Fusion CX reported revenue of Rs 1,851.83 crore in FY26, up 36.96 per cent from Rs 1,352.03 crore in FY25. Profit after tax more than doubled to Rs 169.84 crore from Rs 74.31 crore during the same period.

Incorporated in 2004, Fusion CX provides multilingual customer support across voice, email, chat and digital channels. As of June 30, 2026, it operated 40 delivery centres across 13 countries, served customers in 28 languages and counted 208 customers, including 22 Fortune 1000 companies.