For the residents of Ivy County, a 28-storey high-rise in Delhi-National Capital Region (Delhi-NCR), June 5 was like any other weekday morning. The working professionals were getting ready for work, children were packing their school bags and the elderly taking their customary morning walk. That routine was suddenly disrupted when some residents noticed thick smoke billowing out from the 12th floor of one of the towers. Families rushed down stairwells, carrying young children and helping elderly relatives navigate the chaos, while neighbours watched anxiously from balconies as flames and smoke spread across the building.





