The Add-Ons Buyers Skip To Save Money
Zero depreciation cover is another add-on many customers skip to reduce premiums. Without zero depreciation, insurers deduct depreciation on replaced parts during claims. That means even after paying for insurance, customers still bear a portion of the repair cost themselves.
“The difference in premium for zero depreciation is usually not very large. But during a claim, the difference in settlement can run into tens of thousands of rupees. For me, zero depreciation is a non-negotiable add-on,” says Naidu.
Engine protection is another major blind spot, especially in flood-prone cities like Mumbai, Gurugram, Bengaluru, and Chennai. Standard comprehensive policies often do not cover engine damage caused by water ingress unless engine protection cover is specifically added.
“The most common reaction customers have after a rejected engine claim is shock. They assume the engine is automatically covered because it’s part of the car. But exclusions matter enormously in motor insurance,” says Naidu.
When Insurance Becomes A Price War Instead Of Protection
This is where the online comparison ecosystem has unintentionally created a problem. Customers compare premiums instantly, but very few compare exclusions, claim conditions, depreciation rules, or add-on structures. Insurance becomes a race to the cheapest quote instead of the most suitable protection.
Says Naidu: “Don’t just compare prices. Compare what is actually covered and what is excluded. The cheapest policy is often the one that leaves you most exposed during a claim.”
What A Well-Protected Motor Insurance Policy Should Include
According to industry experts, a reasonably protected motor insurance policy today should ideally include: