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Why It Is Important To Decode ‘Unlimited’ Health Insurance

‘Unlimited’ cover is meant to solve sum-insured exhaustion, but the term can mean different things: unlimited coverage per claim, unlimited restoration of a capped base, and unlimited amount for a set number of claims. It’s important to know the difference

Unlimited Health Insurance Can Offer Protection Against High Hospitalisation Costs Photo: AI

Manish Dodeja

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Around 44.30 per cent of urban residents have some form of health insurance, according to an NSS 2025 study. However, households still incur an average out-of-pocket spend of about Rs 34,064 per hospitalisation. Coverage has grown, but the real question is: how adequate is your coverage?

Why Does Health Cover Fall Short?

Health insurance has become a necessity today, and with medical inflation continually on the rise, the cost of medical treatments is increasing rapidly. Lifestyle changes have made chronic illnesses far more common in individuals than before, costing more every year.

What Unlimited Means In Different Cases

‘Unlimited’ cover is meant to solve sum-insured exhaustion, but the term can mean different things: ‘Unlimited coverage per claim,’ ‘unlimited restoration of a capped base,’ and ‘unlimited amount for a set number of claims.

For instance, take a claim of Rs 18 lakh on a Rs 10 lakh sum insured. A standard health insurance policy will pay Rs 10 lakh. With ‘unlimited coverage per claim,’ there will be no cap, and the entire claim of Rs 18 lakh will be payable. In ‘unlimited restoration of a capped base,’ a single claim is still capped at Rs 10 lakh. Once a claim exhausts the base, the policy refills it to Rs 10 lakh for later claims, repeatedly within the policy year.

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The Rs 8 lakh excess on the ongoing claim remains the policyholder’s to pay. In ‘unlimited amount for a set number of claims,’ the ceiling is lifted, but to the limited number of claims as mentioned in the policy; and later claims revert to the Rs 10 lakh base coverage.

Understanding The Exclusions

One must reiterate that ‘unlimited’ does not mean ‘unconditional’. Coverage for pre-existing diseases will not apply from day one unless a person has opted for zero-waiting-period health insurance.

Also, there may be sub-limits, co-payments, and other deductibles. Consumables and non-medical items may also be excluded unless otherwise specified in the policy, and admission criteria may apply, such as whether a medical treatment requires hospitalisation.

Solves The Problem

For consumers who seek long-term financial security against high or repeated claims, unlimited sum insured really solves the problem. Also, unlimited coverage also turns out to be a wise decision, keeping in mind the increasing medical inflation.

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A high base cover plus a top-up can also be effective for adequately safeguarding your finances. Unlimited times restoration of sum insured suits repeated hospitalisations and can provide a family with a reliable safety net.

Lastly, before buying or renewing health insurance, one should carefully read and understand the terms and ask relevant questions to the insurer. One should also evaluate at the time of renewing a policy whether the family’s healthcare needs have changed over the year and now require an upgrade to an ‘unlimited’ coverage.

Insurers should also innovate their offerings, keeping in mind the changing dynamics of the industry so that consumers have a comprehensive safety net in accordance with the evolving healthcare landscape and their needs.

The author is the executive director and Chief Business Officer, Care Health Insurance.

(Disclaimer: Views expressed are the author’s own, and Outlook Money does not necessarily subscribe to them. Outlook Money shall not be responsible for any damage caused to any person/organisation directly or indirectly.)

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FAQs

What does “unlimited” health insurance cover mean?
It may mean no cap per claim, repeated restoration of a capped sum insured, or uncapped cover for a limited number of claims. Check the policy wording to see which applies.

Does unlimited restoration cover the full cost of one hospitalisation?
Not necessarily. If each claim is capped at the base sum insured, restoration may cover later claims but not the excess on the current claim.

Does unlimited cover include all treatments and expenses?
No. Waiting periods, sub-limits, co-payments, deductibles, exclusions and hospitalisation requirements may still apply.

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