Industry Outlook: A Consumption-First Era
Siddharth Singhal, head of health insurance, Policybazaar, said: “As we look ahead, it’s clear that India’s health insurance industry is entering a consumption-first era. OPD will increasingly become a non-negotiable part of every health plan, as consumers seek value they can use throughout the year. Maternity covers will continue to bring in a large share of new buyers. We also expect Health Wallet models to grow rapidly, as they mirror the way households prefer to manage healthcare budgets—through prepayment, reward accumulation, and reuse. With rising medical costs and a young workforce, Tier 2 and Tier 3 markets will emerge as major growth engines for the industry. As consumer expectations evolve, our focus will remain on building products that are practical, predictable, and truly people-first.”