The contents of a bank locker are not insured by the bank. “However, as per the latest mandate from the Reserve Bank of India, banks are responsible for any damage or loss of locker contents due to incidents such as fire, theft, burglary, robbery, dacoity, terrorism, and infidelity of bank employees, the bank must compensate customers with an amount equivalent to one hundred times the current locker rent,” says Gurdeep Singh Batra, head – property UW (E&S), risk engg, global accounts and co-insurance, Bajaj Allianz General Insurance.