How To Use MITRA Platform To Locate Inactive Mutual Fund Folios: A Step By Step Guide

Sebi Mitra Platform: Mutual funds have been a significant part of India's investing story for decades. Heightened awareness regarding investing and the rising usage of digital investing apps have taken the asset's popularity to new levels.

According to the Association of Mutual Funds In India (Amfi), the mutual fund industry's Assets under Management (AuM) stood at Rs.65.74 trillion as of March 2025. At the same time, the number of folios increased to 23.45 crore.

Despite the growing popularity of mutual funds as an asset class, the issue of unclaimed mutual fund assets and inactive folios is proving to be a challenge for investors. To tackle this problem, the Securities Exchange Board of India (Sebi) has launched the MITRA (Mutual Fund Investment Tracing and Retrieval Assistant) platform on the MFCentral website.

What Are Inactive Folios

Notably, Sebi defines those folios as inactive where no transaction (financial or non-financial) has been made in the last ten years. Sometimes, investors also neglect their investments for reasons such as losing access to the physical form of their mutual fund investments or when the investments have been made with limited KYC (know your customer) details. Other factors which may cause this problem include mismatches in address details, obsolete email IDs and issues with the transfer of the investment to the nominee.

How Can MITRA Platform Help Investors

The funds in inactive folios can be withdrawn illegally or fradulently by scamsters as the money lying in such folios remains dormant till a nominee or legal heir requests the asset management company to process the redemption or transfer.

The MITRA platform is a database which has complete details of all active and inactive folios linked to an account. The platform helps legal heirs or nominees in claiming the funds they have inherited or in finding the details of mutual fund investments where the related documents are not available or the folio has become inactive for other reasons. The platform also prompts investors to finish the KYC procedure or update the details to ensure compliance with the latest KYC norms.

How To Use MITRA Platform

• Go to the mfcentral website using this link:

  https://www.mfcentral.com/

• Click on the 'MITRA' option located in the top right-hand corner of the screen

• Login/Sign up to the MITRA portal using either PAN details or PEKRN (PAN Exempt KYC Reference Number)

• Enter your PAN-linked mobile number

• Enter the OTP received on your PAN linked mobile number

• Type in the investor's name

• Select any parameter and fill it from the options mentioned

  (PAN, Email, Mobile No, Date of Birth, Bank Account Number, PEKRN)

• Type in any of the following details of the investor

  (Address, Nominee Name, City, Pincode)

• Click proceed; you will now be shown any dormant or inactive folios linked to the account whose inputs you have provided

• In this step the investor has to contact the asset management company or the Registrar and Transfer Agents like CAMS and KFin Technologies.

• After contacting the registrar or fundhouse, the heir/accountholder needs to provide these self-attested documents with the original:

  1) PAN

  2) Address proof,

  3) Investor's photograph

  4) Cancelled cheque/copy of bank passbook/bank statement,

  5) Signed letter from the investor listing the query details

  6) Name of the AMC in the output screen

Notably, if the original investor is deceased, the heir or nominee must provide additional documents such as the investor's death certificate, the nominee/heir's KYC documents, and bank account details.