64 Per Cent Travellers Now Use AI Tools To Plan Global Travel: Report

The number of global travellers who use generative artificial intelligence (AI) tools to plan their travels has risen by 64 per cent year-on-year (YoY), with 18 per cent of global travellers now using such tools to plan their travels, according to the Amadeus Travel Trends 2026 report.

There is a visible shift in how travellers conduct travel research and plan their trips, combining AI with human-driven tools, like reviews, video footage, and social communities. Despite the growing popularity of AI, problems relating to trustworthiness remain part of the equation.

AI In Travel Planning

Around 42 per cent of travellers have indicated that AI assists them in saving time when planning trips. Approximately 37 per cent of people use AI tools to get personalised suggestions, and 36 per cent use them to get new destination suggestions.

Rather than relying on a single platform, travellers are experimenting with various tools and sources to construct their travel plans. For example, an individual can use an AI chatbot to narrow down on destinations, after which they can view videos or reviews before making final bookings.

Trust Deficit Is Still An Issue

Despite the higher usage level, the issues related to accuracy are also of significant concern. Approximately 25 per cent have claimed to have received outdated or incorrect information from the AI tools while planning their trip.

The level of trust is also moderate. The report has revealed that only 46 per cent of the surveyed individuals are ready to trust AI systems with their travel-related decisions.

This implies that most travellers are checking and rechecking information regarding visa regulations, accommodation or transportation facilities before they make payments. One misplaced fact can have an impact on the whole trip, thus making users very cautious.

User-generated content continues to play a major role. Word of mouth is used by 36 per cent of travellers, and 26 per cent use user-generated video content to conduct travel research.

General Travel Trends Supported By Data

Other behavioural changes influencing the travel industry are also pointed out by the report. Around 69 per cent of travellers worldwide indicated that they would be happy to use biometric systems at the airports, provided they do not require them to present passports or stand at checkpoints.

The other trend is personalisation. 63 per cent have stated that they would be ready to pay a little extra for certain hotel room features beyond the standard offering. This might involve an improved working environment, entertainment features, or wellness integrations.

Moreover, new technologies are also shaping the future trends of travelling. 60 per cent of travellers said they are interested in hypersonic ground travel systems, including hyperloop, whereas 59 per cent said they would like to try ultra-fast ground travel systems like hyperloop.

Changing Consumer Behaviour

The report has recommended that although AI is increasingly becoming an important component of travel planning, it is not replacing human judgment. The speed of AI is being combined with the reliability of the real experience shared by other users.

Simultaneously, the rising use of digital is affecting expectations. The travellers are now demanding faster response, correct information and choices that suit their preferences.

What travel planning methods are travellers using AI for?

Travellers are relying on AI tools to search destinations, compare options and develop simple itineraries. A lot of them check the information by means of reviews, videos or travel forums and only after that make bookings.

Why don't all travellers have complete confidence in AI tools?

Approximately 25 per cent of users cited wrong or out-of-date information. This makes travellers on the alert, particularly when the decisions made touch on money, documents or fixed travel dates.

Does AI displace the old travel planning techniques?

No. The report indicates that travellers are integrating AI with human resources like word of mouth, videos and reviews. AI is being employed as a supporting tool and not as a substitute.