The Reserve Bank of India (RBI) issued revised guidelines for reactivating the inoperative accounts. In the circular ‘Inoperative Accounts/ Unclaimed Deposits in Banks - Revised Instructions (Amendment) 2025’ dated June 12, 2025, RBI laid down, “A bank shall make available the facility of updation of KYC for activation of inoperative accounts and unclaimed deposits at all branches (including non-home branches). Further, a bank shall endeavour to provide the facility of updation of KYC in such accounts and deposits through Video-Customer Identification Process (V-CIP). The V-CIP related instructions under Master Direction - Know Your Customer (KYC) Direction, 2016 dated February 25, 2016 (as updated from time to time) shall be adhered to by the bank.”