The Telecom Regulatory Authority of India (TRAI) has issued an advisory this week urging citizens to be aware of fraudulent calls from individuals impersonating TRAI employees. In its August 21 advisory, TRAI said, “A lot of pre-recorded calls are being made to citizens claiming to be from TRAI. Citizens are threatened that their numbers will be blocked soon, and they are asked to give certain personal information”, but they need to exercise caution. While digitalisation has brought convenience in many aspects of life, verifying the information source received via phone messages, emails, and calls is equally crucial for safety. Also Read: Senior Citizen Fixed Deposit: Know The Features And Benefits Does TRAI Communicate Directly With Citizens? The telecom regulator does not communicate directly with the citizens, particularly regarding updating or seeking new documents. It does not call or message people about disconnecting their phone connection if they don’t follow the instructions given via phone messages, emails, etc.The advisory says, “TRAI does not initiate communication with customers regarding mobile number disconnection through messages or otherwise. TRAI has not authorised any third-party agency to contact customers for such purposes”. Thus, users must note that any communication supposedly from TRAI should not be believed and should be considered fake.

Telecom Regulatory Authority of India (TRAI) Photo: Telecom Regulatory Authority of India (TRAI)
Telecom Regulatory Authority of India (TRAI) Photo: Telecom Regulatory Authority of India (TRAI)

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