Employment Provident Fund Organisation (EPFO) has resolved a record number of 2.16 crore cases through autonomous payment mode within the current financial year. The figure is more than double the last fiscal year’s numbers, parliament was informed on Monday 17th March, 2025. The previous financial year’s record shows the settlement of 89.52 lakhs claims by the retirement body EPFO.
“So far, 60 per cent of the withdrawal claims have been resolved through auto mode,” said the Minister of Labour and Employment Shobha Karandlaje in a written reply to Lok Sabha. She further informed that the withdrawal limit for processing of advance payments through the same mode has been pushed to Rs. 1 Lakh.
Claims under various categories like illness, partial withdrawal for housing, education, and marriage have also been automated. The minister mentioned in the letter that the new auto mode clears the withdrawal claims within three day enhancing efficiency and making consumer service more satisfactory. “EPFO achieved a historic high of 2.16 crore claim settlement as of March 6, 2025, during the current financial year, up from 89.52 lakh in FY 2023-24,” the minister said.
In addition to withdrawal processing changes, correction in member details has also been simplified. This new change allows the members with Aadhaar-verified UANs to make corrections on their own without any EPFO interventions, she highlighted. At present, 96 per cent of corrections are being done without any EPF office intervention, and over 99 per cent claims are received through online mode. As on March 6, 2025, 7.14 crore claims have been filed through online mode. In transfer claim submission requests, the need for an employer's attestation of Aadhaar-verified UANs has been done away with. Now only 10 per cent of transfer claims require member's and employer's attestation. The requirement for submitting a cheque leaf with the form has also been relaxed for KYC-compliant UANs meeting prescribed criteria.
EPFO has also offered some relief to those members whose EPFO accounts were fraudulently or erroneously linked by any establishment by providing a de-linking option to the members.
Since the availability of the de-linking option on January 18, 2025, more than 55,000 members have de-linked their accounts till the end of February 2025. Certain upfront validations have been developed to guide members about eligibility/admissibility of claims so as to ensure that members do not file ineligible claims.
Read More On De-Linking PF Account
