Intergenerational Senior Living Projects: Creating Harmony Between Operators and RWAs

By Anantharam Varayur

The senior living sector is evolving. Traditional senior communities, which often isolate the elderly, are now being replaced with a more integrated approach. Intergenerational senior living projects are gaining popularity, where senior living towers are located within regular housing complexes. This trend creates a more inclusive environment, where seniors are not segregated from younger residents, promoting social interaction and reducing the loneliness many elderly individuals experience.

However, the success of these projects depends on how well operators and Resident Welfare Associations (RWAs) can work together.

Also Read: Valentine's Day: Destinations For A Romantic Weekend Getaway For Senior Travellers

The Role Of RWAs And Operators

In regular housing complexes, the RWA takes over the management of services once the Occupancy Certificate (OC) is granted. The builder forms the association and hands over the Common Area Maintenance (CAM) responsibilities to the RWA. For the seniors, however, their dedicated living spaces inside the complex are managed by the operator. This division can create confusion and potential conflicts between the operator and the RWA.

To ensure smooth operation, both parties must work together. The RWA looks after general maintenance, security, and amenities for the entire complex, while the operator focuses on delivering services for the seniors. This requires a clear understanding of each other’s roles, as their work is complementary rather than overlapping.

Building Cooperation Between Operators And RWAs

For an intergenerational senior living project to thrive, a strong relationship between the operator and the RWA is essential. Both groups should view each other as partners, not as rivals.

Operators and RWAs should have open, consistent communication to address logistical issues. Regular meetings can help identify and solve problems before they escalate. This mutual respect and collaboration will prevent the services for seniors from becoming disconnected from the broader community services.

Managing Separate RWAs For Senior Living Towers

In some projects, senior living towers have their own separate RWA. This can make managing the needs of seniors easier, as there is a dedicated group focused on ensuring that the specific requirements of the elderly are met. However, these separate RWAs must be built on trust. The members should feel confident in the operator’s ability to deliver on their promises.

Operators must provide the services they promised, such as healthcare or personal assistance. For this to work, operators need some autonomy to manage their services while still collaborating with the broader RWA.

Also Read: How Can Newly Married Couples Manage Their Finances Together

Ensuring Seamless Integration With The Larger Community

Even when senior living towers have their own RWA, it is essential that the complex remains an integrated community. Seniors should not be treated as separate from the rest of the residents. Shared spaces, such as gardens, clubhouses, or walking paths, should be accessible to both seniors and younger residents.

This integration helps eliminate any sense of isolation for the elderly and allows for cross-generational interaction.

Establishing Bonds Across Generations

Intergenerational living has multiple benefits that extend well beyond practical considerations. It builds deep ties that connect people of all ages, allowing both older citizens and younger residents to gain insight and develop relationships. Younger residents contribute dynamism and fresh perspectives, while seniors may pass on wisdom and life experience.

By planning events or activities that encourage intergenerational engagement, such as group exercise classes, community service initiatives, or common hobbies, providers can play a major role in strengthening these bonds.

These interactions can help reduce the stigma often associated with aging, while also allowing seniors to feel valued and connected.

The author is the Co-founder of Manasum Senior living.

(Disclaimer: Views expressed are the author’s own, and Outlook Money does not necessarily subscribe to them. Outlook Money shall not be responsible for any damage caused to any person/organisation directly or indirectly.)