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Summary of this article
PNB sets KYC deadline to November 2025.
Customers can update using branch or digital modes.
Missing deadline may restrict account service access.
Punjab National Bank (PNB) has asked its customers to complete their updates by November 30, 2025. The bank stated that it is a regulatory requirement and is intended to keep customer records accurate and up to date.
The details in KYC allow banks to verify the identity and address of accountholders, which is necessary for preventing misuse of accounts and to ensure safer transactions.
For this update, customers have to submit the basic set of documents confirming identity and address. These include Aadhar, voter ID, passport or any other valid proof of identity. The bank has also asked for a recent photograph, Permanent Account Number (PAN) or Form 60, and income proof. Those customers who have not registered their mobile number with their account will also be required to provide one to the bank. This helps the bank in delivering timely alerts and reduces security risks.
Multiple Ways To Complete The Update
The bank has provided the option to visit branches and use the digital modes for the completion of the KYC process.
Customers can visit any branch with their documents and the staff will verify and update the details.
Customers who wish to avail of the online option may update their information through the PNB's mobile app, Internet banking or WhatsApp banking. These channels allow customers to upload documents in a secure manner. The bank has also clarified that customers may send the required documents to their home branch through registered email or post. This will come in handy for people who cannot visit a branch owing to travel, health issues or other constraints.
If A Customer Misses The Deadline
The bank has cautioned that inability to update the KYC details by November 30, 2025 may lead to restrictions in account operations. These restrictions can include limits on transactions or temporary suspension of certain services. Such steps are in line with regulatory norms, whereby banks are supposed to take action once information concerning a particular customer is outdated.
Bank Cautions Customers Of Fraud Dangers
PNB has also cautioned customers to be cautious in sharing their personal details, as fraudsters often send fake messages or links on behalf of helping to update KYC. The bank has asked customers to avoid clicking on the links received from unknown numbers and also avoid downloading files coming from unofficial sources.
They have also been advised to get their update information from the official channels only and verify any suspicious message to help reduce chances of identity theft and financial fraud.
