On a balmy morning, Rajiv Ghosh, 52, from Kolkata, shared that he suffers from severe diabetes. Yet, when he recently bought a health insurance policy—having declared all his pre-existing conditions—he was surprised to receive a lower premium. The reason? His residence in Salt Lake, a posh area of Kolkata. Why the locality qualified for a lower rate, he wasn’t sure—but he was happy, nonetheless.
Ever scratched your head looking at your health insurance bill? Or maybe you compared notes with a friend in another city and wondered why their premium, for what seems like the same coverage, is so different? Well, here’s a little secret most people don't know where you live, specifically your PIN code, directly impacts how much you pay for health insurance. It’s not some random guess; it's how insurance companies try to keep premiums realistic based on healthcare costs right in your neighbourhood. We’re talking about everything from the price of a hospital bed to how many hospitals are even nearby, and even the common health issues folks in your area face.
That PIN Code: It’s Not Just For Mail Anymore
So, how does that string of numbers you punch into an online form change your insurance bill? Simple: insurers use it to figure out where you’ll probably end up if you get sick. Think about it – medical bills, even just the cost of living, can be wildly different across India. Bhaskar Nerurkar, head- health administration team, Bajaj Allianz General Insurance, once explained that places with higher medical costs naturally mean higher premiums. But it’s not just about the price tag of an operation. Your PIN code can also give a hint about the general health vibe of an area, like the air quality or other factors that influence how healthy people are. Even the number of hospitals connected to your insurer matters. Your PIN code is just one piece of the puzzle. Your age, the type of plan you pick, if you smoke, any old health problems you have, and your overall fitness – those are huge factors too.
1 July 2025
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Siddharth Singhal, head, health insurance, Policybazaar, added to this. He said insurers check out the whole healthcare scene around your PIN code. That means they look at medical costs, how many hospitals are packed into an area, and even past claims from people living there. He was clear: your premium is directly tied to what treatment costs in your city. Take metros, for example, with all their fancy hospitals and super-specialists. Treatment there tends to be pricier. Higher hospital charges, medical costs that keep going up, access to highly specialized care – all this adds up to bigger claims for the insurance company.
Big City, Big Bills?
That gut feeling that people in big cities pay more for health insurance. It's usually right. You often see differences in premiums if you’re living in a busy metro versus a smaller town. The main reason, as Bhaskar Nerurkar mentioned, is just that medical stuff costs more in larger cities. Insurance companies factor the possibility of higher costs into their pricing. Some even divide areas into "zones" depending on the healthcare facilities available.
Singhal backed this up, saying that people in smaller Tier-2 and Tier-3 cities usually have slightly lower premiums compared to those in Tier-1 cities. He linked this straight to the higher hospital and treatment costs in city areas. He pointed out that "medical inflation"—where things like expensive equipment, specialist doctor visits, and high-end services keep getting pricier—plays a major role. So, even if your actual insurance plan is the same, the higher cost of delivering that healthcare in a metro makes your location a crucial part of your premium.
Fair Play And Clear Rules: What’s The Deal?
When your address can change what you pay, it’s fair to wonder: Is this all transparent? Is it fair?
Nerurkar stated that there are indeed clear rules and transparency already in place for health insurance plans in India. He explained that the Insurance Regulatory and Development Authority of India (Irdai) regulates all premiums charged by insurers. He added that premiums change for many reasons, not just your PIN code. A hospital bill in Delhi will be different from one in Allahabad, for instance. He stressed that accounting for these location differences, alongside other things like your age, medical history, any conditions you already have, and how much coverage you want, is all part of setting your final premium.
Singhal further clarified that this location-based pricing is built on something called "actuarial logic"—basically, it uses real-world data to make sense. He said the whole point of using PIN codes for pricing is to make sure your health insurance premium really matches up with the actual cost of healthcare in your specific region. It's about making sure what you pay is fair based on what the insurance company might have to shell out, where you live.
