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Meta's New Features On WhatsApp, Facebook To Protect Users From Scams

The updates aim to help all users, especially senior citizens, safeguard themselves against rising online scams

Meta's New Features On WhatsApp, Facebook
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Summary

Summary of this article

  • WhatsApp, Messenger, Instagram get new tools preventing online scams.

  • Seniors must stay cautious, avoid sharing personal financial information.

  • AI warnings and Passkeys enhance user security across platforms.

Online scams are on the rise, and it is increasingly important for users, especially senior citizens, to have effective tools to protect themselves. Meta has introduced new safety measures across WhatsApp, Messenger, Facebook, and Instagram.

New Security Tools for WhatsApp, Instagram, and Messenger

Meta has issued various features for WhatsApp, Messenger, and Instagram to assist users in protecting themselves from online scams.

On WhatsApp, users will receive warnings when attempting to share their screen with unknown contacts during video calls, which aims to prevent scammers from pressuring them into revealing sensitive information such as bank details or verification codes.

At the same time, Messenger is testing advanced scam detection that warns users when a new contact sends a potentially suspicious message. Users can review recent chats for AI-assisted scam checks, receive guidance on common scams, and are advised on actions like blocking or reporting the sender.

In addition, Meta is rolling out Passkeys across WhatsApp, Messenger, and Facebook, allowing users to sign in securely using their fingerprint, face, or device PIN. On WhatsApp, Privacy Checkup guides users through key settings, such as deciding who can add them to groups, helping them choose the right level of protection, all in one place.

These changes are intended to give users more control and protection as online frauds continue to increase.

Tips for Senior Citizen to Stay Safe Online

Meta also advises senior citizens to stay vigilant against online scams. When seniors get unexpected calls or messages, they should exercise cautions and avoid sharing personal or financial information like Social Security numbers or bank account information. Seniors must pause and consult trusted contacts if someone pressures them to act quickly or keep information private.

The company also recommends using legal customer support methods rather than clicking on links in emails or texts, as well as refraining from posting complaints or sensitive information on public forums.

Meta Collaborates with DoT to Raise Awareness

Meta has also teamed up with India's Department of Telecommunications to expand its Scam Se Bacho campaign which aims to raise awareness about online scams and spam. The initiative assists users learn how to recognise online scams, fraudulent investment schemes, and phishing attempts.

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