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In today's digital age, our phones are the key to just about everything, from social media to online banking. As convenience grows, so does risk, including sim swap scams where scammers take over access to all of your accounts, and often without you knowing. To avoid falling victim to a SIM swap scam, it is helpful to understand how SIM swap scams work and what you can do to protect yourself.
What is a SIM Swap Scam
A SIM swap scam occurs when fraudsters manage to move your phone number to a new SIM card under their control. This implies that your sim number will no longer work on your device and will instead be used by the fraudster. By doing this, they can receive all your calls and text messages including important security codes sent by banks, email providers and other services.
How Do Scammers Gain Control and Steal Your Information
Scammers often collect personal details, including your full name, phone number, date of birth, or answers to security questions, by tricking you into giving them your information or finding it out from online leaks. They use this information to contact your mobile service provider and request that they activate a new SIM card using your phone number while posing as you.
When the provider accepts this request, the scammer gets all the calls and messages received at your number. Through this access, they are able to intercept the verification code and the password reset to be able to enter your bank accounts, email, social media, and other personal accounts, thereby stealing money and private information without your awareness.
How to Protect Yourself from SIM Swap Scams
1. Set a Strong Account PIN or Password: To have your SIM or account more secure you can provide special PIN or password with your mobile sim company.
2. Use Authenticator Apps for 2FA: To secure your accounts, utilize programs like Google Authenticator rather than SMS-based two-factor authentication.
3. Be Careful Sharing Personal Information: Don't provide private information online or on social media, such as your phone number, birthdate, or responses to security questions.
4. Monitor Your Phone Service: Contact your mobile provider as soon as possible to ask about any unauthorized SIM changes if your phone suddenly loses service, or stop receiving calls and texts.
Switching to eSIM for Enhanced Security
Consider switching to an eSIM rather than a standard physical SIM card. It is more secure and typically more difficult for scammers to hijack. Verify whether your telecom provider offers eSIM service and whether your smartphone supports it before making the switch. In India, major providers like Jio, Airtel and Vodafone-Idea offer eSIMs, often without any extra charges.
What to Do If You Suspect a SIM Swap
If you feel you have been a victim of a SIM switch fraud, call your mobile service provider immediately to recover control of your phone number. Change the passwords for your most important accounts, particularly banking and email, and notify your bank about the probable fraud. Report the incident to the police and keep a detailed record of all conversations for future reference.
