EPF Transfer Stuck Due To Error In Father's Name? You're Not Alone

An EPFO subscriber, Nitin Ahuja, a senior software engineer at Coinbase, says his EPF money transfer has been stuck since 2021. "Every single time, they find a new excuse to reject it. Like, what's my father's name in your hidden records? Because the name you show on your website profile is the correct one," he shared in a post on the social media platform LinkedIn.

The name in question has never been incorrect in any submitted document, he noted, and so the issue, it seems, lies buried in some invisible layer of the EPFO's system, one that the subscriber can't see or change.

A Pattern That Keeps Repeating

This is not an isolated glitch. In February this year, Outlook Money documented a nearly identical experience. An employee discovered his EPF transfer claim was shown as approved in the system but had never reached his new account. When he started digging, the reason turned out to be a mismatch in his father's name, this time, across EPFO records and Aadhaar.

He had switched jobs several times, and it was unclear which employer had uploaded the incorrect information. And because EPFO does not provide visibility into what exactly the mismatch is, or where it's coming from, the burden was entirely on him to figure it out.

Why Does This Even Happen?

There is no clear answer to this question. From the member's side and per their Aadhaar card, the name is correct. The mismatch, if it exists, seems to happen in some backend field that the subscribers are not fully aware of.

Another EPF subscriber, Amrapali Srivastava, commented on Ahuja's post, "I had to make multiple runs to KR Puram EPFO for my PF transfer issues. I asked them what my father's name is in their records. I got the answer that since it is compulsory for them to provide two reasons, they put this record-mismatch reason as a filler. Once your first rejection reason is resolved, this won't be a problem."

The system seems to throw up errors without explaining the source. And when you try to fix it, you are pushed into a cycle of form-filling, employer follow-ups, and long waits, without any real clarity.

What You Can Do About It

If you suspect your EPF transfer is being rejected because of a mismatch in your father's name (or any personal detail), you can initiate a correction. Here's how.

Option 1: Online Correction via Joint Declaration

• Log in to the EPFO portal

• Go to the "Manage" tab and click on "Joint Declaration"

• Select the Member ID of the employer where the error may exist

• Compare and correct the details, e.g., father's name

• Upload documents like Aadhaar, PAN, or Passport as proof

• Submit the form. It first goes to your employer, then EPFO

Option 2: Offline Correction

• If the online method doesn't work, or if your employer is no longer active:

• Download and fill out the EPF name correction form

• Attach supporting documents

• Get it signed with a company seal by your employer (if possible)

• Submit the form to your regional EPFO office

If You're Getting Nowhere

Raise a grievance on the EPFO website. If it is closed without resolution (which often happens with some subscribers), escalate it through:

• The CPGRAMS portal is a grievance redressal mechanism run by the central government.

• File an RTI to get a written explanation of why your request was rejected.

Read the Outlook Money Feb Issue: Changed Jobs And No Trace Of EPF Transfer? Possible Causes And Solutions to understand how you can navigate such common EPF transfer issues.

The Bigger Issue

The more you look at cases like these, the more it becomes clear that the problem is not just a data mismatch, perhaps it's the system itself. EPFO has been promising a new, improved "version 3.0" of its platform. However for now, the reality still is navigating through a slow website and spending years to track or get your own money - unless every microscopic detail across all your previous jobs and records aligns perfectly.