.no-js-message{position:fixed;top:0;left:0;right:0;background:#222;color:#fff;padding:8px 12px;font-size:14px;z-index:10000;text-align:center}JavaScript is disabled. The site works, but some features may be limited.

More From Outlook

OUTLOOK INDIA
OUTLOOK BUSINESS
OUTLOOK TRAVELLER
OUTLOOK EATS
OUTLOOK RESPAWN
OUTLOOK LUXE

Get magazine delivered to your doorstep

Get latest issue delivered instantly

Only in Delhi-NCR, Mumbai, Bengaluru & Pune

Delivery within India

Delivery outside India

INDIA
BUSINESS
TRAVELLER
EATS
RESPAWN
LUXE

Get magazine delivered to your doorstep

Get latest issue delivered instantly

Only in Delhi-NCR, Mumbai, Bengaluru, Pune, Lucknow & Kolkata

Delivery within India

Delivery outside India

Get magazine delivered to your doorstep

Get latest issue delivered instantly

Only in Delhi-NCR, Mumbai, Bengaluru, Pune, Lucknow & Kolkata

Magazine
Retirement
Budget
Invest
News
Banking
Insurance
Real Estate
Tax
Plan
- Financial Plan
Spend
Others

Magazine
Retirement
Budget
Invest
News
Banking
Insurance
Real Estate
Tax
Plan
- Financial Plan
Spend
Others

Magazine
Retirement
Budget
Invest
News
Banking
Insurance
Real Estate
Tax
Plan
Spend
Others

Home
Topic
Banking ombudsman

Banking Ombudsman

FREEPIK : RBI Issues Internal Ombudsman Rules For Banks And NBFCs

RBI Issues New Internal Ombudsman Directions For Banks And NBFCs

BY Priyanka Debnath

Pixabay : RBI focussing on improving customer service

RBI Governor Sanjay Malhotra Prioritises Customer Service, Launches Drives for Financial Inclusion

BY Outlook Money

Credit Card Complaints Jump 20%

Credit Card Complaints Jump 20% As Private Banks See Rising Grievances

BY Priyanka Debnath

Credit Card Usage

Credit Card Usage Is Rising Fast, But Are Users Aware Of Their Rights?

BY Outlook Money

AI Generated : If the lender loses your original property documents either in part or in full, it is mandated to help you get duplicate or certified copies.

Closed Your Home Loan, But Bank Holding Back Documents? How To Get Them Back

BY Sanjeev Sinha

Complaints redressal by banking and RBI Ombudsman

Where To Go If Your Complaint Is Rejected Or You Are Unsatisfied With Your Bank’s Response?

Banking gets strict

Banking gets strict

I am receiving statements of credit card I did not apply for. What should I do?

I am receiving statements of credit card I did not apply for. What should I do?

Decoding Customer Rights

Decoding Customer Rights

Group Publications

About Us
Contact Us
Terms and Conditions
Privacy Policy

Copyright © 2026 Outlook Publishing India Pvt Ltd.

Copyright © 2026 Outlook Publishing India Pvt Ltd. All pages of the Website are subject to our terms and conditions and privacy policy. You must not reproduce, duplicate, copy, sell, resell or exploit any material on the Website for any commercial purposes.