Real Estate

MahaRERA Complaint Resolution Soars 81 Per Cent In 2025, Grievance Rate Also Follows The Surge

The reformation steps MahaRERA took throughout 2025 have shown to be productive and useful. With a higher complaint resolution rate reaching 81 per cent and faster decision-making, people have been satisfied with the authority.

MahaRERA Complaint Resolution (AI Image)
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Summary

Summary of this article

  • MahaRERA resolves record complaints in 2025

  • Fresh homebuyer grievances rise sharply

  • Faster hearings and stricter developer compliance

The Maharashtra Real Estate Regulatory Authority (MahaRERA) has reported a significant development for homebuyers in 2025. The authority has released its annual report, which shows a notable increase in complaints that people have filed. With the annual data released, the MahaRERA authority has highlighted the progress and the continuous challenges faced in the real estate sector. The redressal has improved by a total of 81 per cent as compared to 2024; this does not overshadow the rise in the grievances either.

As per the numbers shared in a report by Hindustan Times, MahaRERA has resolved 6,945 complaints in 2025, which is the highest in years. As compared to data from 2024, 3,824 resolutions were made for the homebuyers and homeowners. This reflects the intensity with which the authority is trying to relieve aggrieved buyers. This proactive solving does not overshadow the increase in buyer complaints, either. In 2025, 5,039 new complaints were filed; this year has seen a 29 per cent increase from 3,880 complaints filed in 2024. This has signalled a higher awareness among buyers about the rights they have and the remedies they can seek in cases where RERA can help them.

The rise in complaints and resolution rate highlights a dual trend in Maharashtra’s housing market. On one hand, buyers are getting more affected by project delays, construction issues, and other developer loopholes and on the other, the regulator is more active in responding to the grievances of people.

MahaRERA has further confirmed that the cases that were registered before November 2025 have either had their first hearing or have a date assigned for it. Showing that even if they have not reached a conclusion, they are in the process of it. This shows how the RERA bodies are moving towards a shift in their procedures and administration.

Major key reforms had been made in 2025, which now ensure that the complaints are either acknowledged or scheduled for hearings within the first two months of filing. This move is a major improvement over the earlier years, where delays were often months and years.

Another step MahaRERA took was to hold developers accountable by asking them to file their quarterly and annual progress reports on the MahaRERA portal. Strictness in this matter has skyrocketed the compliance rate by 80 per cent. This indicates that developers are increasingly adhering to the reporting requirements set by the authority. This has brought transparency for the buyers and keeps track of project timelines.

Despite the gains, a rise in fresh grievances is highlighted; the buyers still face project delays, quality concerns and disputes between buyers and developers. The enhanced functioning of the MahaRERA body is aligned with the consumer rights and on-ground compliance by developers and builders in order to reduce future disputes.

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