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Retirement

EPFO Account Details Incorrect? How To Correct Errors In Personal Details Online In 5 Steps

A date of birth mismatch or wrong spelling of your name in the EPFO records could be a reason for claim rejection or a delayed payment. To avoid this, subscribers can rectify the details online on the EPFO portal

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EPFO allows fixing erroneous personal details online Photo: AI
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Summary

Summary of this article

  • EPFO subscribers can update personal details online easily via the member portal.

  • They can correct errors using the Joint Declaration facility.

  • It's vital to keep records accurate to avoid delayed claim settlements.

If you want to change any personal details in the Employees Provident Fund Organisation (EPFO) records, you can do it online through the member portal. In an effort to make the portal more accessible and its services user-friendly, the organisation allows subscribers to make changes to their personal details online on the portal.

In a post on social media platform X (formerly Twitter), EPFO posted, “Incorrect details in your EPF records? Get them corrected easily in 5 simple steps through the Joint Declaration facility on the EPFO Member Portal. Update your details. Keep your EPF records accurate!”

Keeping personal information updated in EPFO records is crucial because, in case of a mismatch in personal details, claims settlement could be delayed. Despite several initiatives to make the portal user-friendly and make its services easily available, EPFO’s services are quite often questioned for not working properly. Unresponsive customer care adds to the hassle of getting clarification of subscribers’ queries.

On the new portal, subscribers can change their personal details, such as name, date of birth, nationality, marital status, father and mother name, and service details such as date of joining or leaving an organisation, following these five steps.

How To Correct Errors In The Personal Or Service Details Online

Log In To The Portal: First, subscribers need to log in to the member portal with their Universal Account Number (UAN), password, and the OTP.

Click on Joint Declaration Facility: Once logged in, look for the ‘Joint Declaration’ option in the ‘Manage’ tab and click on it.

Select the Erroneous Details: The Joint Declaration option will open the screen with ‘Update personal details’ and ‘Update service details’, with two columns: ‘Available Details’ and ‘Change Requested’.

Fill In The Correct Information: Under ‘Change Requested’, enter the correct details, check spellings, and upload the necessary supporting documents for rectification verification.

Submit the Change Request: Once the required details are entered, review it for accuracy, and click submit to process the changes.

Several times, EPFO claims are rejected because of incomplete personal details or a mismatch in the information. So, if any claim is being rejected because of the wrong personal details, the record can be updated now in five steps.

A few days back, EPFO launched its WhatsApp-based services for subscribers through which they can get information about their EPF account balance, check the last five transactions, and download the passbook.

Under the new rules, subscribers can make a partial withdrawal of up to 75 per cent of the contribution. The partial withdrawal is allowed for essential needs (illness, education, and marriage), housing needs (house purchase, land purchase, renovation, or home loan repayment), and special needs (unexpected financial exigency or a natural calamity).

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